Canon USA – New York City, NY – Location: US-NY-New York Requisition ID: 24408 Category: Customer Service/Support Position Type: Full-Time Overview Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Responsibilities Main Responsibilities: – Promptly informs supervisor of potential problems or customer concerns. – Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. – Strong focus on providing good customer service. – Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. – Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. – Attends cross-functional trainings to ensure ability to provide coverage when short-staf…