Gaithersburg, MD – Position: Director of Professional Services Location: Gaithersburg, Maryland Overview: We are searching for a Director of Professional Services with experience as a post-sales engineer to establish and manage the professional services team! You will be the subject matter expert of our product outside of R&D and have responsibility for all post-sales customer activity, as well as recruiting our Post-Sales Engineers, and training both our Pre- and Post-sales teams. Responsibilities include… years of prior work experience as a leader/manager/director of a professional service/customer success team At least 5 years prior experience as a Tier 3/4 Support Engineer Deep and broad enterprise software-related technical expertise Extensive knowledge of hardware architectures, networking, TCP/IP, client/server environments, etc. Extensive experience with Windows and Linux OS environments Extensive experience with managing complex on-site deployments including both hardware and software…