CX Design Manager

Safelite – Columbus, OH – The CX Design Manager acts as the voice of the customer to maintain and continuously optimize the end-to-end customer experience. This creative and collaborative individual works cross-functionally to create and drive alignment around the company’s goal of creating a seamless end-to-end customer and employee experience. FIND A CAREER. GAIN A FAMILY. Safelite will be unlike any place you’ve ever worked. (This won’t be just the daily grind!) You’ll join caring and passionate teams… that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we’ll strive to give you what you need to be happy at work and at home. Essential Activities: Define and design frictionless customer experiences thru actionable project plans in partnership with cross function teams (CX Delivery Manager, Product Owners, CX Architect and key business…

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