Support Solutions – Memphis, TN – Primary responsibilities of the Manager of IT include proactively addressing/anticipating IT issues; tracking all maintenance actions, providing technical expertise in the resolution of problems which cannot be solved immediately at the remote locations, as well as providing real-time support to users and maintainers by means of phone, fax, e-mail or Web access. Using the IT help desk, the candidate will monitor and track all IT maintenance requests. ESSENTIAL FUNCTIONS: In order to perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities assistance with performing the essential functions of this position. Hands-on troubleshooting of IT issues, in conjunction with employees and contractors Develop short-term and long-term IT Capital Budgets Assist in the development and certification of a Cyber Security Plan. NIST, CMMC Develop and maintain…