Umpqua Bank – Spokane, WA – ? Then this job is for you! As you can see, we’re not your average bank and we are not looking for average people. Functions * Answer calls and/or respond to emails. * Resolve customer problems such as: debit card issues, account overdrafts, electronic disputes, online/mobile banking issues and service charge questions. * Perform a variety of transactions on the customer’s behalf such as: funds transfers, stop payments, debit card increases, address changes and check orders. * Suggest appropriate products and services to existing… that apply to your position.Qualifications * Requires completion of high school, vocational training, or equivalent. * 1-2 years customer service experience required, call center environment preferred. * Intermediate reading, writing, and arithmetic skills. * Strong verbal communication skills. * Requires the ability to multi-task and work with over 25 software applications. * Requires intermediate computer skills, including MS Office and banking software. * Learns Bank’s processes and procedures for a variety of bank…