USA – ITTConnect is seeking a Digital Contact Center BPO Transformation Manager for Direct Hire positions with a client that is a global leader in IT and Business Consulting with over 250k employees worldwide. Job location Home based anywhere in the US, preferably in the EasternCentral Time Zones. No C2C or Visa Sponsorship AS a Digital Contact Center Transformation Consultant within the Business Services Global Business Line the following set of responsibilities and duties exists. Deliver agile strategies, recommendations and solutions that will overall improve our clientrsquos Contact Center experience and outcomes. Constantly promoting the Digital Contact Center (DCC), Digital Employee Operations (DEO) and Digital Learning Operations (DLO) practice, its principles while leveraging our assets. Specifically, within our DCC offering, our Contact Center Transformation Consultants, along with improving the customer experience, will drive to adjust and manage our clientrsquos efforts to move an…