Customer Success Specialist Everyday Banking

Wells Fargo – El Monte, CA – of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer & Small Business Banking Operations (CSBBO) Customer Service serves consumer and small business customers through various channels that include digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways… to manage their accounts how, where, and when they wish. The Customer Success Specialist is an essential role within the Everyday Banking contact center and may be a good fit for you if you would enjoy: – Delivering a best-in-class customer experience while adhering to work guidelines, policies, and regulations. – Quickly answering customer inquiries via phone, responding to routine to moderately complex inquiries and resolving customer issues in a friendly and courteous manner. – Excelling in a fast…

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