Costa Mesa, CA – 6363 W2 Only Telecommute Contract opening for a CX Research Program Manager in the Costa Mesa, CA area. Description As a Research Program Manager, you will have a unique opportunity to help drive the culture towards a more customer-centric brand through research, insights, and project-based management. Looking for a strong researcher with VoC program management skills, who is passionate about CX, and can support product teams with a combination of product research and VoC insights. A good fit… is someone who has a proven record of developing and managing a VoC program across the org, as well as having a strong market research background to understand methodological implications. You consider yourself a lifelong learner of people with a strong research and VoC background. Looking for someone to complement the Consumer Insights team! Responsibilities This role is a dual role, driving the VoC program across the organization and supporting the Product team with their robust research needs…