The Auto Club Group – Aurora, IL – Job Description The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. Primary Duties and Responsibilities: Oversees Automotive Services activities within a specified market or region, in order to ensure the cost-effective… delivery of timely and high-quality roadside assistance service. Implements and oversees programs relative to Roadside Assistance, Mobile Battery Service and ERS Fleet Operations (as applicable) in order to achieve and maintain Automotive Quality Standards (AQS) which include but are not limited to: competitive high quality satisfaction, on-the-go (OTG) performance, battery testing & installation, response time targets, dedicated service delivery growth with preferred service providers (PSP). Manages…