Executive IT Support

Houston, TX – Our Houston, Texas client is searching for Executive IT Support technicians for a compelling 6+ month contract to support the executive team in resolving issues with Windows Laptops Apple Macbooks, applications, and related technologies. This individual will adhere and assist in upholding the standard service level agreement, as well as the support lifecycle that governs ticket resolution, escalation, and communication processes to ensure the highest quality of service to business partners. Key… Responsibilities Provide C Suite Executive level support on a priority basis Provide excellent Customer Service Leads on critical customer incidents, associated to customer communication, activities and any appropriate escalations Provides support in the use of back office applications or related third party products by providing solutions, workarounds, and advice in a timely manner Provisioning of corporate end-user workstations and mobile devices Support business partners by proactively maintaining high…

Original source: http://jobviewtrack.com/en-us/job-1248416479443c1b57044f111c412b1f0043011c00054f2974790d371a1e571b52176a283a472058110b1c07435d582f64304f277376651b0d021b130c5611483a065a5b525f59655d5f164519/905caf8575ff30923e737f4e97129a29.html?affid=6a878ee2166ead761d26c6151631224c