SterlingBridge – Worcester, MA – SterlingBridge is looking for a Customer Service Representative – Administrative Support to work with our customers, external brokers and their clients. This position requires excellent customer service skills, in depth knowledge of health insurance products, and an ability to problem solve during case management and submission. Customer Service Representative Position Responsibilities Maintain understanding of offered health, dental, and other ancillary products including eligibility…, reporting rules, and online shopping. Assist customers, brokers and their clients, with the submission of new enrollments, as well as changes to existing membership. Consult with customers and broker customers regarding health and dental insurance options during open enrollment. Qualifications/Education/Experience/Skills/Abilities Must have or willing to obtain a MA resident state health insurance license. 2 year college degree or equivalent, and/or 2+ years’ experience in sales or service…