Melville, NY – At All Covered, we successfully manage our customersrsquo IT from cyber security to the cloud and support their desktop, network, and server infrastructure environments. We have an immediate position available for a Level 1 Support Engineer to work with our Legal Practice clients across the country. You will have the opportunity to work with a variety of infrastructure technology while we train on the legal systems. The L1 position responds to, resolves, and escalates incoming technical client… issues and requests submitted by phone, e-mail, or our client portal with a focus on superior customer service. Qualifications 2+ years of experience with troubleshooting and providing remote support 1+ years of experience supporting documentation management systems (legal systems preferred) 1+ years of experience working with law firms is helpful 1+ years of experience with basic administration of the following The most current versions of the Windows Server family operating system The most current…