NRI Staffing – Virginia Beach, VA – An excellent opportunity for an individual to showcase his/her strong customer service skills while helping members with their needs in the Life Insurance Industry. Resolve issues and inquiries about their existing policies via phone, e-mail, regular mail and/or in person. Provide excellent customer service in a timely, professional, and courteous manner. Document all interactions and member feedback in the Customer Relationship Management (“CRM”) system. Maintain in-depth knowledge… and actively participate in achieving team goals. Participate in the cross-training of all duties, in order to ensure coverage of operational functions. Positions are open in the Washington Metro region. Please submit resumes to Catherine Mitchell; for consideration. Job Requirements 2+ years of experience in a Customer Service/ Call center environment Experience dealing with the Life Insurance industry is preferred. Degree preferred, but not required with experience Additional Information…