Manager, Card Office, Center for Information Technology

Oberlin College & Conservatory – Oberlin, OH – The position of Manager of the ID Card Office, Center for Information Technology is a full-time, continuing 12-month, Administrative and Professional Staff (A&PS) position. The position reports to the Director of Technology Operations and is responsible for the full scope of functional ID Card Office operations, including financial management and reconciliation, data integrity and reporting, reliable operation of access and retail systems, customer facing operations, office operations… and innovation, leading a practice that empowers customers, promotes inclusivity, and attracts and retails highly skilled, motivated, creative people. � Develops, tracks, and reports on Key Performance Indicators (KPI�s) for the Office, regularly assessing and providing insight on service delivery. Business Operations � Promotes, through diverse channels and media, information about ID Card Office services. � Manages all aspects of Obie Dollars stored value program, including deposit and disbursement…

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