Lumen – Broomfield, CO – and initiatives are understood and work assignments are completed. Teams may be responsible for customer solution design, access circuit design, service build, testing, and/or installing various types of products with focus on improving the overall customer/employee experience and driving operational effectiveness and transformation. Have accountability for ensuring that teams results meet or exceed all service levels including on-time performance for customer, reduced interval, and other key performance… that is responsible for some or all of the following: customer solution design, circuit design, service build, Firm Order Commitment (FOC) turnaround, circuit install, and overall order management across the entire product process flow. Manages daily workload through effective prioritization and communication. * Collaborate with service delivery management peers to ensure that all policies and procedures are aligned with departmental goals and are accurately documented. Perform operational management activities…