Kansas City, MO – We have an immediate opportunity with one of our largest clients in Kansas City, MO for a Product Specialist. The ideal candidate must have strong experience in an application support role. Must have proficiency in working with third party vendors. Must possess skills in technical troubleshooting, data analysis, business analysis and project management. Candidate need to be Bi-lingual (EnglishSpanish language). The candidate will be required to Responsible for planning and coordinating the… integrations, environments and implementationroll out of new applications at KCS. Responsible for the planning and coordination of the decommissioning of legacy applications and integrations that will no longer be used by KCS. Responsible for Management of all tickets including Change, Incident, Problem and RequestEnhancement tickets. Manage incident activity to ensure all tickets are being worked and resolved within the correct ticket urgency, proper team assignment, within all SLAs, and updating…