GreatAmerica Financial Services Corporation – Cedar Rapids, IA – to support current and future business needs. Maintain detailed notes to support transactional communication and manage customer’s program information. Compute rate calculations based on expert level knowledge of rate economics and procedures. Communicate concepts in simple to the customer to resolve problems and establish understanding of solutions. Demonstrate proficiency in GreatAmerica systems to complete unique process requests. Identify trends with customers and collaborate with sales team…