Senior Application Support Engineer – Retail Applications

Sacramento, CA – work around efforts. bull Define the key operating metrics to measure the health of the applications. bull Develop dashboards for one single view to measure and monitor the system health, track any SLA breaches, and communicate the same. bull Coach and mentor junior team members for continuous learning. bull On-call twenty-four (24) hours a day, seven (7) days a week for any urgent, escalated application issues based on position in escalation protocol. 1. Knowledge of Retail Industry 2. ProC, C, C…

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