Technology Operations Specialist

Canon USA – Bartlesville, OK – Location: US-OK-Bartlesville Requisition ID: 24078 Category: Information Technology Position Type: Full-Time Overview Responsible for regular application administration for fleet management, output management and scanning software solutions through client knowledge and relationships with all appropriate IT administrators and personnel. Responsibilities – Establishes and manages relationships with all appropriate client IT administrators and personnel. – Establishes and maintains… and issue resolution activities. – Communicates chronic technology issues with Client, Canon Account Team. – Trains Canon site-personnel on pre-defined trouble-shooting and remediation strategies. Customer Service – Applies core customer service excellence approaches consistently. – Focuses on generating healthy customer service relationships representing Canon. – Shares customer feedback with team consistently to broaden team knowledge of issues, capabilities, customer-specific needs…

Original source: http://jobviewtrack.com/en-us/job-1b1f41794807070048184f0411413d1700431d09051a595f3f625d011d0f531d4f0d1b413d1700431d09051a595f3f794807070048184f04114121170052151c001c44583f794807070048184f04116321170052151c001c44583c1c1550595a/44e4b5fb22604480920ee3c6332515ab.html?affid=6a878ee2166ead761d26c6151631224c