Telecommunications Technicain

CSI Telecommunications – Chesterfield, MO – TELECOMMUNICATIONS TECHNICIAN CSI Telecommunications seeks Experienced Telecommunication Technician to provide onsite and remote support for both traditional on premise-based phone systems and our CSI VOIP CLOUD systems. Prior experience with VOIP and SIP Trunking implementations is needed to be successful. Technician with excellent communication skills is a must, as this is a customer facing position and CSI Telecommunications #1 priority is providing superior customer service… with our ultimate goal of repeat business and referrals which is how we have succeeded for the past 30+ years. CSI Telecommunications is an established telecommunications system and service vendor in the St. Louis region supporting 4,000+ small and medium sized organizations looking to grow our technical support team. RESPONSIBILITIES Communicate with customers through the process of gathering and fielding details to resolution and/or escalation for all end user request Correctly document time spent…

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