Norfolk, VA – User training and helpdesk support of the HRDS systems This requirement shall deliver a resource at SACT Headquarters, Norfolk, VA, USA, to provide 100 onsite user training and helpdesk support of the HRDS systems identified in the main contract documents. The Contractorrsquos provided resource will be a remote member of the established SHAPE J1 HRDS contractors support team tasks, deliverables and performance monitoring for such resource will be coordinated and jointly conducted by COTRs… at both SHAPE and SACT ends SACT will provide appropriate office space and IT equipment to support the resourcersquos training and helpdesk functions. SHAPE will provide this task orderrsquos resource with the necessary access to its Business Centre development environment, Office 365 account, and HRDS DevOps to allow the resource to perform its duties as part of the larger HRDS team, including communicating and collaborating with COTRs and HRDS staff. REQUIREMENTS EducationTraining. Higher Secondary…